RR789 Privacy Policy

1 Introduction

This Privacy Policy applies to the rr789 online gaming platform operated at rr789.onl. It covers all services on the platform — including sports betting on cricket, PSL and other events, live casino games, slot games, fish games, bingo and all account-related features.

By creating an account on rr789 or by continuing to use the platform, you acknowledge that you have read this policy and understand how your personal data is handled. If you do not agree with any part of this policy, you should not use the platform.

rr789 takes data privacy seriously. We are committed to handling your information with care, using it only for the purposes set out in this policy and not sharing it in ways you would not reasonably expect.

2 What Personal Data We Collect

rr789 collects different categories of information depending on how you interact with the platform. The main categories are set out in the table below.

3 How We Collect Your Data

rr789 collects personal data through the following channels:

• Directly from you — when you register, complete your profile, deposit funds, request a withdrawal or contact our support team.
• Automatically — through server logs, cookies and similar technologies when you browse and use the platform. This includes your IP address, device identifiers, browser type and session activity.
• From payment providers — confirmation data from JazzCash, Easypaisa, Raast and bank transfers to verify that transactions have been processed correctly.
• From identity verification processes — when you submit documents as part of our KYC (Know Your Customer) requirements before a withdrawal is approved.

rr789 does not collect data from social media platforms, third-party data brokers or public databases without your direct knowledge and consent.

4 How We Use Your Personal Data

The data we collect is used for specific, defined purposes. We do not use your personal information in ways that go beyond what is described here.

• Account management: Creating and maintaining your rr789 account, verifying your identity and managing access.
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, processing withdrawal requests and maintaining accurate transaction records.
• Platform operation: Ensuring games, sports betting, bingo and other features function correctly for your account and device.
• Security and fraud prevention: Detecting unusual account activity, preventing unauthorised access, identifying multi-accounting and protecting against financial fraud.
• Customer support: Responding to your queries, resolving issues and maintaining a record of support interactions for reference.
• Responsible gaming: Monitoring betting patterns to identify problem gambling signals and offering appropriate interventions in line with our responsible gaming commitments.
• Platform improvement: Understanding how users navigate and use rr789 to identify areas for improvement and inform product decisions.
• Legal and compliance purposes: Retaining records as required, responding to lawful requests from authorities and meeting applicable legal obligations.

5 Sharing Your Personal Data

rr789 does not sell your personal data. We do not share your information with third parties for their marketing or advertising purposes. Data is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: When you complete KYC verification, your submitted documents may be processed by a third-party verification provider. This is done securely and solely for the purpose of verifying your identity.
• Technical service providers: Companies that help rr789 operate its platform infrastructure, including hosting and security services, may process technical data as part of providing those services. They are required to handle data according to our instructions.
• Legal requirements: rr789 may disclose personal data if required to do so by law, court order or other lawful authority. We will only disclose the minimum information necessary in such situations.
• Business transfers: In the event of a merger, acquisition or sale of the platform, personal data may be transferred as part of that transaction. Users would be notified of any such change.

Any third party receiving data from rr789 is required to maintain the confidentiality and security of that data and to use it only for the specified purpose.

6 Payment Information

rr789 handles payment information with particular care given its sensitivity. When you add a JazzCash number, Easypaisa account, Raast ID or bank account to your rr789 profile, that information is stored securely and used exclusively for processing your deposits and withdrawals.

• Payment details are not used for any purpose other than processing your transactions.
• Complete payment account credentials are not visible to rr789 support staff in unmasked form.
• We do not store full card numbers on our servers — card transaction data is handled directly by our payment processing partners.
• Withdrawals are returned to the same payment method used for your most recent deposit unless support has approved an alternative arrangement in advance.

7 Cookies and Tracking

rr789 uses cookies and similar technologies to make the platform function correctly, maintain your session when you're logged in and understand how the platform is being used. Here's a straightforward breakdown of what we use:

• Essential cookies: Required for the platform to function. These manage your login session, keep your game state and handle security tokens. The platform cannot work without these.
• Performance cookies: Track aggregated usage patterns — which pages are visited most, where users encounter problems, how long sessions last. This data is anonymised and used to improve the platform.
• Preference cookies: Remember settings you've selected, such as your preferred game category or display preferences, so you don't have to reset them each visit.

Most browsers allow you to manage or delete cookies through settings. Blocking essential cookies will prevent the platform from working correctly, including keeping you logged in during a session.

8 How Long We Keep Your Data

rr789 retains personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal and compliance obligations.

• Account data: Retained for the life of your account and for a period after closure to handle any outstanding disputes, withdrawal requests or legal requirements.
• Transaction records: Deposit, withdrawal and betting transaction records are retained for an extended period to meet financial record-keeping requirements.
• Identity documents: KYC documents are retained for the period required by applicable financial compliance standards and then securely deleted.
• Support communications: Support chat and email records are retained to maintain a history of interactions, which helps resolve any future queries more efficiently.
• Technical logs: Server and access logs are retained for a limited period for security monitoring purposes and then purged.

When data is no longer needed for any of the above purposes, rr789 deletes or anonymises it in a secure manner.

9 Security

rr789 applies technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction or disclosure. These include encryption of data in transit and at rest, access controls limiting who within our team can view sensitive data, and monitoring for unusual account activity.

No online platform can guarantee absolute security. While we take reasonable precautions, you also have a role in protecting your account — particularly by choosing a strong, unique password for your rr789 account and not sharing your login credentials with anyone.

10 Your Data Rights

You have rights over the personal data rr789 holds about you. Here is what you can request and how:

To exercise any of these rights, contact the rr789 support team through the in-platform chat or via the email address listed in the footer. We aim to respond to all data-related requests within 30 days.

11 Minors

rr789 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any service on the platform. We do not knowingly collect personal data from anyone under 18.

If rr789 discovers that personal data has been collected from a minor, that account will be closed immediately and all associated data will be deleted. If you are a parent or guardian and believe that a minor has registered on rr789, please contact support promptly so we can take action.

12 Changes to This Policy

rr789 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal requirements. When we make meaningful changes, the "Last updated" date at the top of this page will be revised.

Your continued use of rr789 after a policy update constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to close your account.

13 Contact

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to report a suspected data security issue, please contact the rr789 support team through the in-platform live chat. You can also reach us at the email address shown in the footer of this page.

For responsible gaming support, self-exclusion requests or account closure, contact the same support channel and mark your message clearly so it receives priority attention. Full responsible gaming resources are available on the Responsible Gaming page.